Craig J Meinhardt

i was getting ready to leave on a 12 day trip with my new hydration bag when I found a hole in the bottom of the bladder and an air leak in the mouth piece portion of the hose. i was disappointed, but after an email , i am loving my bag. Dan quickly responded to my email with a temporary solution and quickly sent out a new bladder and hose. i was finally able to use my bag and worked fantastic!!!! Water was still cold 7 hours later. great product and top notch customer service!!!! highly recommend.

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